Paul Conway is a third-generation firefighter having served 31 years in the field, retiring as the Chief of Operations for Milwaukee, Wisconsin in 2012. During his time as Chief, he worked in conjunction with federal, state and local agencies in the Southwest Threat Analysis Center. Chief Conway also partnered with other local fire departments in developing joint operations, enhancing radio interoperability and improving training and response capabilities. He also served with the New Berlin Volunteer Fire Department-WI for seventeen years. In 1985, Chief Conway used his fire service experience and passion to establish Conway Shield. His business strives to be a leading source of protective gear, safety equipment and educational resources in the country.